Frequently Asked Questions

Q. Do you make custom pick guards?

A. YES

Q. How much does it cost?
A. Pricing

Q. How long does it take?

A. Turnaround Time
after reading the linked page above please not that it takes what it takes in a custom shop.
there are many variables and it's almost impossible for me to give you a very specific time frame.

Q. What is your return policy?

A. Returns

Q. Do you ship International?

A. Yes. I ship International

Q. How do you ship?

A. Shipping

Q. How Much does shipping Cost?

A. Shipping is calculated based on your order total. To find out what it will cost for your order and your location
you need to create an account on the site. Start an order process. Go to Check Out and you will see available shipping
options and what the price is for each. Going through this process does not commit you to an order.

Going through this process is better than contacting me to find out what shipping will cost as I will not know the exact amount
and you may not hear back from me right away on such questions

Q. Do the acoustic guards come with adhesive backing?

A. YES - A Peel and stick liner.

Q. I don't see my pick guard on your site, What do I do?

A. You will need to provide me with an original or a tracing and read the following pages.

Sending Tracings or Originals to Terrapin Guitars
Template Fee's

Q. I see a pick guard that is close to what I want but not quite. I need to modify what you offer slightly
What do I do?


A. You simply need to pick what is close for you and then indicate in the Special Instructions Box
what it is you want changed.

Q. I want different pickups with different dimensions from what you offer. What do I do?

A. You will need to provide the dimensions for the pickups in the Special Instructions Box.

Q What is the difference between H1, H2 and H3 Humbucker pickup cuts?

A See the Pickups Options Page

Q. What materials that you offer can be engraved?

A. Please browse the Materials Gallery to see what can and cannot be engraved.

Q. Why do I have to read all the pages you suggest

A. It's to save us both time, money and frustration.
I know it's a lot but there are a lot of bases to cover and I feel I've covered most of them
if you just read the pages suggested before emailing me and asking
for answers I've already provided.





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